The Home Energy Appliance Replacement (HEART) initiative is AgilityEco’s latest energy efficiency community outreach service, supporting fuel poor and vulnerable households through the replacement of old, inefficient and often broken fridges, fridge/ freezers, washing machines and cookers with modern, efficient alternatives.
AgilityEco launched a pilot programme in partnership with CSupplies (CSL) in February 2019. CSL is one of the UK’s largest suppliers to the charity sector – supplying over 70 charitable organisations with white goods, furniture and supermarket vouchers. With years of experience in sourcing products and importing directly from the manufacturer, CSL can negotiate the best possible price for white goods.
HEART is delivered in partnership with a range of trusted referral partners such as charities, local authorities and energy company funders. Our LEAP service is also a key route for vulnerable people to apply for a new appliance.
These partners have been specifically targeting households that are either in fuel poverty, in danger of falling into fuel poverty, or otherwise vulnerable. Applicants to HEART can be from any tenure as long as they are responsible for their kitchen appliances.
In the short space of time that HEART was open (two months), HEART received a staggering 1,595 applications – of which we were able to help 1,000 eligible customers. A total of 1,235 appliances were delivered and installed, with more than one appliance allocated to a handful of properties. Our HEART customers will now save a total of £520,318 in lifetime energy bill savings.
HEART has now received generous funding from two energy suppliers (British Gas and ScottishPower) enabling the service to run throughout the year. We hope to increase the number of appliances by 50% or more.
I am so grateful of the HEART service and the fabulous job the team has done. Your service has been life changing, I now have a modern fridge that works perfectly and very silently, and it has made a big difference to my bills too. Thank you so much!
- Mrs M, Devon
Our team’s extensive knowledge and experience, along with our strong partner network enable us to plan, manage and source funding for energy efficiency and carbon reduction projects. We’ve built and delivered some of the largest and most successful energy efficiency programmes in the UK.