AgilityEco (in partnership with Pellings) was engaged by Poplar HARCA to develop an energy and sustainability strategy and delivery plan covering ECO, renewable heat and solar for their non-residential and residential property stock. As part of this, 1,400 properties were identified as suitable prospects for insulation measures and analysed for ECO funding opportunities. Each property required an Energy Performance Certificate - with a delivery timescale of two weeks.
In order to meet the looming deadline of ECO1, AgilitySurvey was mobilised to produce Energy Performance Certificates on all 1,400 properties over a two week period in January 2014.
AgilitySurvey carried out an in-depth survey of the location prior to arriving on site and planned the process with a team of highly experienced assessors. It was imperative that each individual block was inspected by the same team to enable cloning of those that couldn’t be accessed, and that the team's time was managed appropriately to cover the geographical spread of addresses.
We organised the inspections so that the surveys were carried out with a methodical approach, saving time, travelling and inconvenience to the residents. AgilitySurvey took control of booking appointments with residents and dealt with the incoming calls from a letter-drop so that it best suited the occupiers.
The data was collected accurately on site and then used to create the Energy Performance Certificates off-site within set timescales. This was possible because of AgilitySurvey's in-house resource.
All staff were given deadlines to complete the work and support staff assisted with collating the necessary files for ECO funding including EPCs, Site Notes, XML files, ECO Reports and photographs. Using approved sampling techniques, AgilitySurvey's surveying team was able to deliver every single survey on time - accurately, professionally and without complaint.
We are delighted with the surveying work carried out by AgilitySurvey during our recent Hard-to-Treat insulation programme. Due to the imminent ECO changes the team had to mobilise extremely quickly and provided large numbers of qualified staff at short notice. They delivered 1,400 surveys in two weeks, without any customer complaints and with great communication with our in-house Customer Care team. We were delighted with the overall service provided and would not hesitate to employ AgilitySurvey again or recommend them to others.